COVID-19 NoticeMar 16th, 2020
To our valued clients,
With COVID-19 top of mind, we wanted to inform you what is happening at Audi Royal Oak. Health and safety of your family, along with our family is the number one priority. We’re letting you know of a few changes here at the store.
- New showroom cleaning procedures (including showroom vehicles, furniture etc)
- Hand sanitizer throughout our dealership (while supplies last)
- Suspending business travel
- Employees with any cold-like symptoms are staying home
- Practicing physical distancing
- Washing hands before and after using test drive vehicles
- Our service department is open
- We are offering no contact drop off and pick up. All correspondence via text and all invoices emailed directly to you. Key sanitized at drop off and pick up. (We ask that you only bring your vehicle key with you)
- In addition to our regular wash (Weather permitting) we are taking extra precautions to sanitize all contact surfaces in your vehicle
- We are operating at very reduced staff, your patience is appreciated.
- Call us for additional details and to book a service appointment (403) 374-5040
Private Sales Appointment
- Book a private appointment in one of our private offices
- Practice safe distancing (2m)
- Chat Service – The chat at the bottom of the screen (mobile) or bottom right (desktop) connects you with our staff (Not a third party or chat bot, our actual sales staff).
- Text-Us – You can also chat with us via text like you would a friend. TEXT: 1-587-853-0717
- Call us to book a sales appointment (403) 547-5900
- Audi Finance may be able to defer payments on your vehicle, please contact them directly as this done on an individual basis.
- 1 888 412-2834
For any other inquiries for Audi, you can contact them at their customer assistance number 1 800 822-2834
New operating hours:
We’re going through this together, do not forget to take care of one another and check in on loved ones. Any comments or concerns, please reach out us directly at 403-547-5900